Adulttoymegstore is still delivering
Thanks for your awesome support and lovely messages during this time. Since 16 March all Adulttoymegastore staff have been working from home.
We have been privileged to be able to continue to dispatch all our sexual wellness products during this Covid-19 pandemic.
Can I still order?
Yes you can. We are grateful to be able to continue to supply people around the world with all your sex toys, lingerie, condoms and lubricants.
Are you still shipping orders?
Yes. Your orders are still being processed by the Adulttoymegastore team remotely. Your order will be dispatched through one of our distribution centres. Please note; your order may take up to 48 hours to be packed and dispatched by our team.
Our distribution centres are operating with strict hygiene protocols in place including reduced staffing, limited physical interaction between staff, and split-shifts to ensure the safety of our people.
Our distribution centre ships Adulttoymegastore orders through New Zealand Post with contactless delivery measures in place.
Will there be any delays with my order?
Adulttoymegastore is dispatching orders, but due to current worldwide circumstances, the delivery and dispatch times you see on the website may not be accurate.
Our delivery partners, have advised us that their delivery networks are quite rightly prioritising the delivery of essential goods into and across all countries.
As a result, your order will take longer to get to you than usual. The approximate delay will be shown to you at the top of every page, on the product page and at the shopping cart - so you know what to expect.
As usual, when your order has been picked, packed and collected, you will receive a tracking reference from them.
You will receive your parcel, thank you for being patient.
How do I get hold of customer service?
If you need to contact our ATMS customer care team of Sophie and Georgia, please do this through email on firstname.lastname@example.org. They are working remotely from home and will do their best to respond to your queries within 24 to 48 hours.
This is an unprecedented time for the world. Please look after yourself and your family.