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Contact Us

How can I contact Customer Service?

You can contact our customer service team as below:

Hours: Mon - Fri: 6:00am - 3:00pm
Phone: 1800 321 327

You can also use the live chat feature to instantly chat with someone from the team during the hours listed above.

I'm an Influencer, who do I talk to?

Havilah handles all our influencer queries.

If you want to get in touch, it's always handy to include a bit of a proposal on who you are, what you're all about and how you see yourself working with us.

Pop her an email at havilah@adulttoymegastore.co.nz and she'll get back to you.

Looking to Partner with Adulttoymegastore or Sponsor an Event?

We are always keen to work with new and exciting people and businesses, be it sponsorship of events or a business partnership.

If that sounds interesting to you, contact Julianne at julianne@adulttoymegastore.co.nz

I'm a Journalist - Who do I talk to?

Julianne is our media advisor. Contact her at julianne@adulttoymegastore.co.nz and she'll get back to you.

What about your Social Media?
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Why shop with us

Adulttoymegastore is the online retailer that Aussies come to for everything adult. Whether it's to gain knowledge, share experiences or buy new and exciting sex toys to add to your collection. With more than 8,000 products to choose from, combined with our price match guarantee, fast and discreet shipping, unbeatable customer service, easy returns and rewarding loyalty programme and free gifts, we know you'll love shopping with us. Find out more.

Guest, Digital Order
16th March 2024
rating 5.0
Verified Purchaser
My partner and i enjoy shopping here
Madison, Digital Order
13th March 2024
rating 3.0
Verified Purchaser
Not as good as the SP2, thought I would get to upgrade but JUST GET THE SP
Aryono, Digital Order
13th March 2024
rating 5.0
Verified Purchaser
Good price and fast delivery
Guest, Digital Order
13th March 2024
rating 4.0
Verified Purchaser
Fast efficient service, I would like a larger selection range though
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