The Heat
Sections
Topics
Adult DVDsAdult GamesAdulttoymegastoreAdult ToysAnal BeadsAnal LubricantAnal ToysAnal Training KitsAnal VibratorsAnsell CondomsAustraliaBaby DollBathmateBen Wa BallsBikini SetsBlindfoldsBlow Up DollsBody PaintBody StockingBodywandBondageBondage KitsBucks NightBullet VibeBullet VibratorsButt PlugsButt Plug TailsB VibeChastityChemiseChristmasClassic DildosClassic VibratorsClearanceClitoral ToysClitoral VibratorsClone-A-WillyClothingCock RingsCock SleevesCollars and LeadsCondomsCorsetsCouplesCouples Beginner ToysCouples Sex ToysCouples VibratorsCrotchlessDildosDoc JohnsonDouble Ended DildosDouble Penetration ToysDurex CondomsEdiblesElectrosexElectro SexEnema and DouchesFemale Anal Sex ToysFemale Beginner Sex ToysFemale CondomsFinger VibesFlavoured CondomsFlavoured LubricantFleshlightFour Seasons CondomsFull RestraintsFun FactoryGagsGarter and HoiseryGlass DildosG Spot ToysG-Spot VibratorsHardcodeHens NightHerHisHot GossipHuge Butt ToysHuge DildosIciclesJewelled Butt PlugsJo LubricantKing cockLatex Free CondomsLELOLiberatorLifestyles CondomsLingerieLove EggsLubricantMale Anal Sex ToysMassage OilsMasturbatorsNew Couples ToysNipple playOhmibodPacking DildosPeggingPenis EnlargementPenis ExtensionsPenis PumpsPenis Urethral PlayPlus Size LingerieP SpotP Spot Anal ToysQueerRabbit VibratorsRealistic Body PartsRealistic DildosRealistic VibratorsRope And TapeSatisfyerScandalSchool GirlScreaming OSex FurnitureSex KitsSex MachinesSex ShopSex SurveySex Swings and PolesSex TipsSex ToysSilicone LubricantSkyn CondomsSquirting DildosStrapless Strap OnStrap OnsSuction Cup DildosTaint StimulatorsTeddiesTengaTokidokiTom Of FinlandTop Couples VibratorsTop Female Sex ToysTop Male Sex ToysTrojan CondomsTunnel Butt PlugsUberlubeVac U Lock DildoVibrating Cock RingsVibrating MasturbatorsVibrating PantiesVibratorsWand VibratorsWaterbased LubricantWe-VibeWhipsWomanizerWomens PantiesWrist Restraints
Adulttoymegastore Authors
Adulttoymegastore Media and Reviews
Our Customers
We're still shipping - Enjoy 20% off your order today.Supporting Aussie sex lives by continuing to deliver orders safely to your door. Valid this visit only.
Search
Popular Searches
BulletCouples Sex ToysDoucheEnemaKamaLatexLubeNippleNipple ClampsPenis PlugProstatePussyRabbitRemoteSatisfyer ProToy CleanerWandWe Vibe
1800 321 327
Shipping: $4.95 Economy 4 - 6 business days. $8.95 Express 2 - 3 business days. Includes delays due to COVID-19
COVID-19
Log In
Register
Products
  • Products
  • Articles
Free economy delivery over $100
Easy returns
Discreet packaging
Earn loyalty dollars
Paypal + Credit card
Free economy delivery over $100

Return Policy

Can I exchange a product?

Due to the nature of the products we sell, we cannot accept exchanges on any product unless you received the wrong item by mistake, or the exchange is covered under the Consumers Guarantees Act or Fair Trade Act.

Please read our sizing information carefully as we cannot exchange products that are too big or too small if the size is listed on site.

Can I cancel my order?

If you decide to cancel your order after you have paid, you can do so if the order hasn't already been dispatched. Please contact us immediately with your order number.

Please be aware that for each order cancelled, a 30% cancellation fee applies to the product(s) purchased. If your order has not yet been shipped at the time of cancellation, the shipping fee will be refunded in full.

We are unable to cancel an order which is already in transit with the courier.

If you are unsure on a purchase, please contact our customer care team before purchasing so our team can help answer any questions.

Why Do You Charge A Cancellation Fee?

Each order cancelled is a cost to our business, and take time for our team to process. We are aware that orders may be placed in the heat of the moment, but respectfully ask that orders are placed only when you intend to proceed with the purchase.

Our Customer Care Team are available to help answer any questions you have before making your purchase.

What is Adulttoymegastore's returns policy?

Adulttoymegastore accepts returns for specific circumstances. We will accept returns that are covered under the Consumers Guarantees Act or Fair Trade Act, such as if there is a manufacturing fault.

Due to the nature of the products we sell, we can't accept returns for change of mind purposes.

Due to copyright, we cannot accept the return of DVDs so please choose carefully.

Please note: Under no circumstances do we on-sell returned items. Any returned toys, lingerie or lubricant are disposed of.

What happens if I receive a faulty product?

Adulttoymegastore takes great pride in supplying New Zealanders with a huge range of sex toys and lingerie, and we have thousands of happy customers!

But in some cases, our suppliers don't always get it right. Sometimes our customers receive faulty products, and if this happens, we will immediately put things right.

If you believe you received a faulty product, please ensure you check the following:

  • Have new batteries been tried? The majority of products that don't seem to be working are due to errors with batteries.

-Check the batteries are in the correct way, replace the batteries or recharge your toy.

  • Also check if there is a circular Battery Tab on top of the batteries – if so, this circular piece of paper needs to be removed before you use the item. If there is a piece of paper or plastic surrounding the batteries, please leave this in place.

  • Have you tried holding down the β€˜on’ button for 3-5 seconds? Some products come with a travel lock in place to prevent them from turning on accidentally.

  • If the product is rechargeable, please fully charge the product before attempting to turn it on. Some products come with a residual charge, but some may require charging before first being turned on.

In the event that there is a fault with your product we are happy to replace your item. To arrange this, please contact us with the details of your fault within 7 days. Please include the details below:

  • The order number that the product was purchased on
  • A description of the issue
  • And if possible, a photo or video of the fault

We will then determine if we need to send you a return courier bag for the item, before we arrange for a replacement to be sent out to you.

In the event that the same item is not available, we will issue you with a store credit to use towards purchasing a new item on the Adulttoymegastore website.

Under no circumstances are returned products ever on-sold. They are returned to the manufacturer for fault analysis and replacement.

What is your product Warranty?

Our warranty policy covers products for 31 days from the date of purchase, unless a warranty period is specified by the manufacturer. In which case, the manufacturer's warranty period takes precedent.

It covers faults and defects that occur due to manufacturing failure. Damage or faults that occur as a result of misuse, accident, or general wear and tear, are not covered by our warranty policy.

If your product cannot be repaired, we will replace it with one that is of the same, or similar model. If a repair or replacement is not possible, we will provide a refund.

The Heat Sex ArticlesThe Heat Sex Articles

Why shop with us

Adulttoymegastore is the online retailer that Aussies come to for everything adult. Whether it's to gain knowledge, share experiences or buy new and exciting sex toys to add to your collection. With more than 8,000 products to choose from, combined with our price match guarantee, fast and discreet shipping, unbeatable customer service, easy returns and rewarding loyalty programme and free gifts, we know you'll love shopping with us. Find out more.

Danielle, Tas
12th June 2021
rating 5.0
Verified Purchaser
Very easy site to use
Guest, Nsw
10th June 2021
rating 5.0
Verified Purchaser
The delivery was fast, the product was in great condition and the price was good!
Guest, Nsw
7th June 2021
rating 5.0
Verified Purchaser
Easy to use site and quick postage
Guest, Sa
7th June 2021
rating 5.0
Verified Purchaser
I love buying and useing sex toys I would love to be a toy tester for your company
Adulttoymegastore reviews are verified and powered by Reviews.io
Subscribe and win the Queen's Luxury Collection.Value $1195. Valid all June
Queen's Collection
Win the Queen's Collection
12 Toys. 18k Gold. Wands. Vibrators. Suction
Worth $1195
Queen's Collection
No ThanksRead More

TOP