Standard Delivery. Order before 12.00 pm and delivery will be 3 - 6 business days
Express Delivery. Order before 10.00 am and delivery will be 2 - 3 business days
Extra Services
Signature Required: $2.00 Extra
Priority Dispatch: $10.00 Extra
SMS Tracking: $2.00 Extra
Carbon Neutral Courier: $2.00 Extra
For more in-depth shipping information, please check out our Shipping FAQ's
Returns
Adulttoymegastore accepts returns for specific circumstances. We will accept returns that are covered under the Consumers Guarantees Act or Fair Trade Act, such as if there is a manufacturing fault.
In the event that there is a fault with your product we are happy to replace your item. To arrange this, please contact us with the details of your fault within 7 days. Please include the details below:
The order number that the product was purchased on
A description of the issue
If possible, a photo or video of the fault
Due to the nature of the products we sell, we can't accept returns for change of mind purposes.
Please note: Under no circumstances do we on-sell returned items. Any returned toys, lingerie or lubricant are disposed of.
For more in-depth returns information, please check out our Returns Policy
Price Match Guarantee
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Very fast, good and discreet. Also great quality product 👌
Guest, Digital Order
So, the delivery was delayed - given that storms closed flights that is beyond their control. The following communication however was clear, helpful and gave me the choice of how to proceed. Sometimes things beyond our control go wrong, but clear communication helped. Would shop again - possibly not when a storm is rolling in to Wellington though.
Guest, Digital Order
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