Standard Delivery. Order before 12.00 pm and delivery will be 3 - 6 business days
Express Delivery. Order before 10.00 am and delivery will be 2 - 3 business days
Extra Services
Signature Required: $2.00 Extra
Priority Dispatch: $10.00 Extra
SMS Tracking: $2.00 Extra
Carbon Neutral Courier: $2.00 Extra
For more in-depth shipping information, please check out our Shipping FAQ's
Returns
Adulttoymegastore accepts returns for specific circumstances. We will accept returns that are covered under the Consumers Guarantees Act or Fair Trade Act, such as if there is a manufacturing fault.
In the event that there is a fault with your product we are happy to replace your item. To arrange this, please contact us with the details of your fault within 7 days. Please include the details below:
The order number that the product was purchased on
A description of the issue
If possible, a photo or video of the fault
Due to the nature of the products we sell, we can't accept returns for change of mind purposes.
Please note: Under no circumstances do we on-sell returned items. Any returned toys, lingerie or lubricant are disposed of.
For more in-depth returns information, please check out our Returns Policy
Price Match Guarantee
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ATMS are brilliant! First rate service, I ordered and received my order in a day! Sadly, the item I bought did not provide such a fast delivery. It wasn't cheap, so I expected a much better product. This is perhaps where ATMS let me down. The filters I used to search should have meant this item was never seen by me. I'm fairly sure it isn't the kind of product I can return if its not mechanically faulty. Under 'noise rating' there was nothing, so I looked at other similar products to assess if any had a noise rating, none did. It also didn't say if it was powerful, apart from in the 'sell' produced no doubt by the manufacturer, so hardly authentic. All these products should have a 1-10 rating on Power. Longevity and noise at the very least! These should be given by ATMS so it is independent.
Jess, Digital Order
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