Standard Delivery. Order before 12.00 pm and delivery will be 3 - 6 business days
Express Delivery. Order before 10.00 am and delivery will be 2 - 3 business days
Extra Services
Signature Required: $2.00 Extra
Priority Dispatch: $10.00 Extra
SMS Tracking: $2.00 Extra
Carbon Neutral Courier: $2.00 Extra
For more in-depth shipping information, please check out our Shipping FAQ's
Returns
Adulttoymegastore accepts returns for specific circumstances. We will accept returns that are covered under the Consumers Guarantees Act or Fair Trade Act, such as if there is a manufacturing fault.
In the event that there is a fault with your product we are happy to replace your item. To arrange this, please contact us with the details of your fault within 7 days. Please include the details below:
The order number that the product was purchased on
A description of the issue
If possible, a photo or video of the fault
Due to the nature of the products we sell, we can't accept returns for change of mind purposes.
Please note: Under no circumstances do we on-sell returned items. Any returned toys, lingerie or lubricant are disposed of.
For more in-depth returns information, please check out our Returns Policy
Maybe ours is faulty? The motor on the insertable one just goes out sometimes after less than 10 minutes of play on a full charge. And it doesn't sit too flush to tease in the right spots. Can't wear it without needing adjustment and it's just overall not really as good as we'd hoped. The packaging reminds me of something you'd get off of Amazon, with poorly translated instructions and all, so it's kinda disappointing really..
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