ATMS Australia Delivery Information
We deliver Australia-wide with discreet and secure services using DHL.
DHL Express Delivery – $10
Delivery timeframes for Express orders:
- Next working day – Brisbane, Melbourne, Sydney, Canberra
- 2 working days – Perth
- 2-3 working days – Remote delivery address.
Things you need to know:
- Cut-off time for overnight delivery is 1.30pm (AEST).
- Orders received after this cut off time will be dispatched the next business day.
- If a PO box address or parcel locker is selected the item may take longer to arrive. Tracking is also limited, as once we have handed this to the Post Agent/Office then scans can be delayed.
- Option for signature or non signature delivery available at checkout.
- We will send you a courier tracking link in your dispatch confirmation email – so you can track your parcel every step of the way.
- Any orders that are ineligible for Express Delivery due to exceeding size or weight metrics will be shown this information at the checkout. If this is the case, your parcel may take an extra 3-4 business days to arrive.
We aim to maintain full discretion throughout the whole delivery process and you can rest assured that your item will arrive in an unmarked courier bag, or unmarked box.
We do not put any signage or logos on our packaging so no one, not even the courier, will know what you have purchased.
In the rare event that you need to return an item to us, simply contact Sophie at email@example.com and she will discuss the next steps. Our warehouse is located in Strawberry Hills, Australia.
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